On-set conflict resolution for film, television, music & production teams
Outsourced Ombuds Services to Foster a Healthy Organizational Climate
Specialized Industry Service
Film & Television Production Conflict Prevention (On-Set and Virtual)
DigitalMediate provides discreet, professional conflict prevention and resolution support for film sets, television productions, and creative teams. High-pressure production environments often involve tight timelines, creative differences, hierarchy challenges, and intense interpersonal dynamics. Our services help prevent costly disruptions, delays, and reputational risk.
Services include:
• On-set conflict prevention presence
• Virtual on-call ombuds support during productions
• Rapid response mediation for cast, crew, and production teams
• Communication coaching for directors, producers, and department heads
• Psychological safety and professionalism training
• Pre-production team alignment sessions
• Post-incident facilitated conversations
• Culture and climate support for creative environments
Available virtually or in person, depending on production needs and schedule demands.
Our Services
DigitalMediate – Services Menu
At DigitalMediate, we offer a comprehensive suite of conflict resolution services designed to transform workplace challenges into opportunities for stronger relationships, better communication, and healthier organizational cultures. Our services include:
Individual Counseling Sessions
Confidential one-on-one support to help individuals navigate interpersonal challenges, workplace stressors, leadership dynamics, and difficult conversations.
Facilitated Conversations
Structured dialogue that helps parties communicate openly, rebuild trust, and move forward productively.
Mediation
Neutral, confidential mediation services that help individuals and teams resolve disputes and reach mutually beneficial agreements.
Upward Feedback
Professionally facilitated processes that allow employees to provide constructive feedback to leadership in a way that strengthens trust, clarity, and performance.
Shuttle Diplomacy
Strategic conflict navigation where the mediator works separately with parties to move toward resolution when direct conversation is difficult or emotionally charged.
Resiliency Training
Interactive programs that strengthen emotional intelligence, adaptability, and the ability to manage stress and adversity in high-pressure environments.
Conflict Resolution Training
Workshops that teach practical communication tools for managing disagreement, navigating power dynamics, and preventing escalation.
Team Building
Structured experiences that strengthen trust, collaboration, accountability, and psychological safety across teams.
ENTERTAINMENT OMBUDS & CONFLICT RESOLUTION
Our Philosophy
Our Philosophy
Our Philosophy
At DigitalMediate, we believe conflict is not the problem — avoidance is.
Disagreement is a natural and necessary part of creativity, leadership, and innovation. In fact, healthy conflict often signals that people care deeply about their work, their ideas, and their relationships.
Problems arise when conflict is ignored, suppressed, or all
At DigitalMediate, we believe conflict is not the problem — avoidance is.
Disagreement is a natural and necessary part of creativity, leadership, and innovation. In fact, healthy conflict often signals that people care deeply about their work, their ideas, and their relationships.
Problems arise when conflict is ignored, suppressed, or allowed to escalate without constructive dialogue. Avoidance creates misunderstandings, damages trust, and often leads to bigger, more costly disruptions later.
Our Services
Our Philosophy
Our Philosophy
We help individuals and organizations move from tension to understanding, from frustration to collaboration, and from division to progress.
Because when people feel heard, respected, and aligned around shared purpose, solutions emerge.
Our Approach
Our Philosophy
Our Approach
Our approach is grounded in the belief that most challenges can be resolved through meaningful conversation centered on shared values. When people reconnect around what they both care about — respect, professionalism, creativity, mission success, or human dignity — solutions become possible.
About digitalmediate
Johnny R. Armijo II has established himself as a pioneering figure in the field of conflict resolution, serving as the inaugural ombudsperson at the University of Northern Colorado, California State University Monterey Bay, and currently at Loyola Marymount University. He also previously served as an Ombuds with the U.S. Department of St
Johnny R. Armijo II has established himself as a pioneering figure in the field of conflict resolution, serving as the inaugural ombudsperson at the University of Northern Colorado, California State University Monterey Bay, and currently at Loyola Marymount University. He also previously served as an Ombuds with the U.S. Department of State, further broadening his impact on both domestic and international workplace culture. With a mission to foster healthy and collaborative environments, Johnny has implemented innovative dispute resolution mechanisms that have significantly enhanced organizational culture and trust in the institutions he has served.
His role has involved providing neutral, independent, and confidential conflict management services, including mediation, facilitated conversations, and resilience training. Through his efforts, Johnny has successfully addressed a wide range of issues—from interpersonal misunderstandings to complex systemic challenges—ensuring that all voices are heard and respected.
Johnny is also a member of the Board of Directors of the California Caucus of College and University Ombuds (CALCAUCUS) and a facilitator in the Foundations training program of the International Ombuds Association, where he helps train new and aspiring Ombuds across the globe.
In addition to his work in higher education and federal service, Johnny has extended his expertise to institutions such as Monterey Peninsula College and to individual clients. Over the past three years, he has been a steadfast advocate for effective conflict resolution, drawing upon his comprehensive academic background, which includes a Master’s degree in Dispute Resolution and Conflict Management from Southern Methodist University. His combination of scholarly training and real-world application enables him to navigate complex disputes and foster a culture of open communication, psychological safety, and mutual respect.
Johnny's unwavering commitment to empowering individuals and organizations through effective conflict resolution continues to leave a lasting and transformative impact on every community he serves.
In addition to his distinguished work in the civilian sector, Johnny R. Armijo II proudly serves as a Senior Master Sergeant in the United States Air Force Reserve, with over 33 years of honorable service across both the United States Navy and United States Air Force. He currently serves as an Equal Opportunity Practitioner with the 302n
In addition to his distinguished work in the civilian sector, Johnny R. Armijo II proudly serves as a Senior Master Sergeant in the United States Air Force Reserve, with over 33 years of honorable service across both the United States Navy and United States Air Force. He currently serves as an Equal Opportunity Practitioner with the 302nd Airlift Wing at Peterson Space Force Base in Colorado Springs, Colorado.
Most recently, Johnny served as the Equal Opportunity Director at Al Udeid Air Base, Qatar, where he worked across Air Force, Army, Space Force, and Coalition Forces to resolve complex interpersonal conflicts in a high-tempo wartime operational environment. In this role, he advised commanders and senior leaders on sensitive human dynamics that directly impact mission readiness, morale, and unit cohesion. His work involved facilitating difficult conversations, mediating disputes, and providing strategic guidance to leaders responsible for personnel operating under sustained operational pressure.
Throughout his military career, Johnny has advised Wing Commanders and senior leaders on complex conflict resolution matters and systemic challenges that influence organizational climate and operational effectiveness. His ability to analyze organizational dynamics and offer practical, mission-focused solutions has made him a trusted advisor in strengthening resilient, accountable, and inclusive teams.
Johnny has deployed in support of combat operations, where he served as a frontline resource helping service members navigate adversity, manage interpersonal tensions, and access supportive services during periods of uncertainty and stress. As a Master Resilience Trainer, he has trained hundreds of Airmen and Soldiers in evidence-based resilience skills and certified over 160 personnel during a recent deployment, extending impact across multiple global locations through participants serving at installations worldwide.
His commitment to service members is further reflected in his work as a mediator, trainer, and member of Equity and Diversity teams, where he fosters environments grounded in dignity, respect, fairness, and accountability.
Johnny’s military journey began in the United States Navy, and his decades of global service have provided him with deep experience in leadership, cultural competence, and conflict transformation across diverse environments. His dual expertise in both civilian and military sectors underscores a versatile skill set and an unwavering commitment to strengthening leaders, improving communication, and building mission-ready teams capable of working effectively through challenge and change.